E-commerce and Applications  

Our Approach
Business strategy drives technology decisions. Done right, Web applications:

• Gain user acceptance and enhance customer experience
• Streamline workflow and reduce operating cost
• Provide revenue enhancement opportunities
• Build relationships with customers and stakeholders
• Improve communications, leading to saved costs and better processes

What We Do
We use proven project management methods and collaborate with clients:

• Clarify business goals, project objectives and target outcomes
• Develop specifications for must-have and desirable features
• Evaluate how the application relates to business work flow
• Review factors critical to enhancing ease-of-use and adoption rates
• Develop databases, set up e-commerce and create administrative tools
• Review, test and integrate with the Web site and/or other work processes
• Provide user training and debriefing

Examples of e-commerce and database applications include:

• Secure e-commerce processes
• Shopping carts
• Database applications for sales and marketing
• Product selection tools
• Gift registries
• Web site content management tools
• Membership databases and directories
• Password-protected areas
• Bulletin boards and listservs
• Administrative tools to track users, analyze usage and collect data.